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We’ve assembled what clients say is the vacation rental industry’s best combination of technology and services for driving bookings via online channels.
Our software integrations fluently speak the languages of property management systems and online travel agencies. Data flows quickly and accurately so your team operates efficiently. Fewer errors means they can keep their eye on maximizing booking revenue and making homeowners happy. Our services are delivered with the care and responsiveness you expect from a true partner. We’ve purposely crafted our business model so our success is tied to yours. Even our staff incentives are based on your achievements. |
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Create and manage listings, reservations, specials and informed pricing in a user-friendly dashboard that gives you control across channels.
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Listings Content. Create key-level or rep-level listing types, upload property photos, select amenities, and set pricing, terms rules and restrictions for each channel.
Reservations. Manage OTA bookings in one place; configure how the system processes bad credit cards, cancels bookings, reports no-shows and returns inventory to available. Specials. Improve listing placement by creating specials automatically pushed out across channels. Pricing. Configure collection of competitive set pricing, set seasonal pricing strategies, and receive pricing recommendations. Custom Clustering™ and Unit-Type Guarantee. Lexicon's Custom Clustering and Unit-Type Guarantee takes advantage of the hotel-style OTAs' algorithms to perform better than individual home listings. |
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First of all – what is clustering? Clustering is when you take a group of similar inventory and load them onto the channels as one unit type within a listing. The algorithms of the hotel-style OTA’s such a Booking.com and Expedia love these sorts of listings because they perform better than individual home listings.
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The other way to Cluster units is to put all product types under one brand with the inventory being either grouped together or displayed as an individual listing all under that brand.
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Sounds simple, right?
To date, we have not found a Property Management System with the ability to cluster units on Booking.com or Expedia without running into overbooking or resulting in the Property Manager having to play Tetris in the tape chart of the PMS to find an open unit. Many Property Managers have tried, but we haven't seen anyone accomplish this in an automated manner and if there is not a unit actually available for the entire date period, they get an overbooking. We call our ability to not overbook Unit Type Guarantee. Our algorithm only books if there is actually a unit available. Customized Clustering™ Because of our unique clustering ability we take the time to evaluate your inventory for how it will perform best and we present you with our Customized Clustering options. How you list is of course, up to you, but this is a specialty of ours. |
Our ServicesFrom onboarding through on-going revenue management, you’ll receive a level of service that’ll leave you exclaiming “Finally, someone who will work with us!”
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LIFT™
A comprehensive 90-day onboarding experience to prepare your listings, test data flow, and establish rules and restrictions that ensure your booking success. Client Advantage Program™
Our partnership initiative with those seeking the most from their use of online booking channels. We’ll help establish channel strategy and goals, guide success along proven pathways, improve skills using our platform, and optimize performance in dynamic marketplaces. PROGRAM BENEFITS
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