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    • Memberships & Affiliations
  • Resources
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#InItTogether ​
COVID-19 (Coronavirus) Information & Resources

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Dear vacation rental, short-term rental, and alternative lodging industry partners,
 
Despite our differences, now, more than ever, is the time we must come together. Together we are stronger and smarter than any single one of us. I call on all of you to join us in order to support each other. We will get through this together. 

Here at Lexicon, our motto is Drive. Value. Always. That is as important now as it ever was. We've been doing a lot of thinking about how we can support our industry during this trying time. Of course, we'll be ready to deploy strategies when the time comes, but in the short-term the best service we can provide will be found on this page.
 
There is SO MUCH information (and misinformation) to sort through. Our team is committed to combing through that information. We will continue to curate the information and links on this page in order to help you NOW and into the future. 

If you see an article that should be on this page, please send it to michelle.marquis@lexicontravel.com. This will be updated as frequently as possible. 
 
Please let me or any of our team members know how we can help you. 
 
Be well, stay home, and wash your hands.
Joel Inman

March 24, 2020 — Expedia added seasonal cancellation policies. This is a big deal and in your benefit. Lexicon clients, get with your Revenue Strategist right away to learn how to maximize this new benefit. 

Expedia: Important information regarding coronavirus (COVID-19)
​
Expedia Group: Force Majeure Flex Policy for Travel Partners
7 Weeks to Recovery Webinar Series
COVID-19 (Coronavirus) Information & Resources

Added April 21, 2020
COVID-19: Impact Reports on Short Term Vacation Rental Regions (Key Data Dashboard)

Added April 17, 2020
VRMA COVID-19 (Coronavirus) Information & Resources

Added April 15, 2020

COVID-19 Resources for Destinations

Added April 9, 2020

Industry Survey Shows Destination Organizations Impacted by Covid-19 Expecting to Re-Engage Key Marketing Channels by June
Covid‐19 And Vacation Rental Payment Risk:  The Big Picture​

Added April 7, 2020

Do you have all of what you need to answer questions of your guests around how you are protecting them in your rentals? (Breezeway Covid-19 FAQ)
Crisis Management Resources For Hotels Master List (Fuel Travel)
Fuel Hotel Marketing Podcast: Episode 142 - Now Is The Time: What Should You Be Doing Right Now (with Tammy Carlisle from Milestone)
Fuel Hotel Marketing Podcast: Episode 141 - A Hotelier’s View On How To Market During The COVID-19 Crisis (with Kelly Simmons)
Fuel Hotel Marketing Podcast: Episode 140 - Local Listings Updates Best Practices During COVID-19
What COVID-19 Means for Your Hotel Analytics Data
Fuel Hotel Marketing Podcast: Episode 139 - How To Nail Hotel Messaging During A Global Crisis
The Definitive Guide To COVID19 Policy Updates & Communication
Fuel Hotel Marketing Podcast: Episode 138 - Adjustments To Consider For Your Hotel Advertising Right Now
Coronavirus: Examples of Hotel Messaging Done Right
Local Listings Best Practices During A Global Crisis
How To Adjust Your Advertising Strategy Right Now
Fuel Hotel Marketing Podcast: Episode 137 - 8 Things Hotels Should Be Doing About The Global Crisis (with Tim Peter)
It's Not Just Coronavirus, It's Change
Fuel Hotel Marketing Podcast: Episode 136 - Applying Lessons Learned from 9//11 To The COVID-19 Crisis (with Loren Gray)

Added April 3, 2020

Webinar Recording: What the $2 Trillion U.S. Stimulus Package Means for Your Travel Business (Skift)

Added April 1, 2020

HSMAI Complimentary Learning Resources & Education Opportunities​

Added March 30, 2020

5 Tourism Promotion Campaigns Hitting the Right Notes in a Crisis (Skift)
China is showing positive signs of travel recovery
Monthly Revenue Scenarios across Vacation Rental Markets as Travel Restrictions Extend (VRM Intel)

Added March 28, 2020

COVID-19 resources, including information on our Emergency Contingency Planning in a Box service (rented.com)
Emergency Contingency Planning in a Box webinar (rented.com)

Dale Carnegie – Tips & Techniques to Overcome Stress and Worry video series
VRMA Advocacy Webinar - Getting involved for COIVD19 recovery​
Qatar Airways Looks To The Future – Should You?

Added March 26, 2020

US Small Business Administration — Economic Injury Disaster Loan Assistance
Templates: Effective Staff Communication During COVID-19 (Breezeway)

Added March 25, 2020

Short-term rentals in the time of social distancing (Value Walk)
What does the stimulus package mean for travel? (USA Today)

Added March 24, 2020

VRMA Letter to Congress
​Help Vacation Rental Companies Get Federal Relief: A Message from VRMA Pres Toby Babich​

Added March 23, 2020

Short-Term Rental Firms Face Backlash Over Sharply Different Coronavirus Cancellation Policies (Skift)
Florida Local Destination Updates
Travel Bans and Domestic Travel Opportunity​


Added March 20, 2020

General Information

World Health Organization
Center for Disease Control and Prevention
U.S. Travel Association
About COVID-19 
15 Ways to Slow the Spread
REPORT: U.S Travel Association Economic Outlook 2020
PODCAST: Ramzi & Coronavirus with Durk Johnson
CDC Fact Sheets
Existing OSHA Standards COVID 19
General Page for Federal Relief – IRS
News Relief for Current Month
COVID-19 Vacation Rental Data

Lexicon Resources
Panel Discussion — Coronavirus: How to Mitigate the Effects on Your VR Business

Cleaning Products/Processes
PODCAST: Coronavirus & Vacation Rental Cleaning with Durk Johnson
VIDEO: VRHP Important Clarifications
VIDEO: Cleaning Best Practices
VIDEO: COVID-19 Resources: A Discussion with Durk Johnson
PDF: Novel Coronavirus (COVID-19) Fighting Products
WEBINAR: COVID-19 Resources - Interview with Christie Gribble

HR4VR Whitepapers
HR4VR COVID-19 FAQ’s
Emergency Response Act – Employer Responsibilities and Guidelines
A Scripted Layoff in Q&A format
 
Employer communications for editing:
Employer Layoff Outline
Notice of Temporary Layoff or Furlough
Temporary Suspension of Nonessential Business Travel
Temporary Telecommuting Arrangements
Coronavirus and Flu Prevention
 
Infographics
Stop the spread of germs
I've got Covid-19. What should I do?
Stop the Spread of Germs
COVID Share Facts
COVID 19 Symptoms

Articles
ASCENT’s Chargeback Support (Ascent Processing)
Expedia Vice Chairman Tells Employees It’s Time to Focus and Help Our Travel Partners​

Florida Vacation Rental Industry 
DEO is encouraging all Florida businesses impacted by COVID19 to complete the Business Damage Assessment Survey. DEO uses this information to determine the best recovery resources for businesses. 
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